This is my third order from this shop. Until second time, the smell was the best among all rose water I've experienced. There were no leakages at all. That time I should've given more than five stars. But this time, it was totally different. As soon as it was delivered, I could see leakage in the cardboard box, and the smell was not pleasant. I contacted customer service. The response was to refund it or send one more time. I was already disappointed with the quality and leakage. The comany also told menot to return. I asked refund. But later, he asked to return it, I already throw it away. I don't think it's the same qaulity. Finally I got email which said if I purchase next time, he will give me 35% discounts. There will be no more purchase from this shop. I do not appreciate their such a terrible way to treat customer. I write this for other customers not to be fooled. I will consider what would be appropriate for them.